what checks do you conduct on the tenant
Asked 28 Oct 2026 · 1 answer
AI Answer
Tenant screening usually covers a few standard areas, and it's worth being clear about what a landlord or agent can and cannot check in Malaysia.
Identity and legal status: verify the MyKad or passport, confirm the person is who they say they are, and check that foreigners hold a valid pass or permit allowing them to stay and rent.
Income and affordability: ask for recent payslips, an employment or employer confirmation letter, and bank statements. A common rule of thumb is that monthly rent should not exceed roughly one-third of gross monthly income, though this is a guideline rather than a rule.
Employment and references: confirm the employer and length of service, and ask for a previous landlord's reference where available. For students, a guarantor or parent's details are normally requested.
Previous tenancy history: ask why they are moving, whether they left the last property in good order, and whether there were disputes over rent or damage. This is often the most telling check.
Credit and legal records: CCRIS and CTOS reports are the usual tools for checking loan repayment conduct and any bankruptcy or legal action. These can generally only be obtained with the tenant's consent, so include a consent clause or a signed authorisation.
Background and conduct: some agents also ask about occupation, number of occupants, whether pets or smoking will be involved, and whether the property will be used for business. For companies, check the SSM registration and the signatory's authority.
Practical points: get consent before running any check, keep copies secure under the PDPA, and put the agreed terms into a written tenancy agreement with a proper security deposit and inventory. Screening reduces risk but does not guarantee performance, so a well-drafted agreement matters just as much.
A licensed agent from this community can advise on the checks that suit your particular property and tenant profile.